Support

Dismissing a notification is not Done. Complete the reminder explicitly, skip the current recurring occurrence, or archive it. Stopping an urgent sound also leaves the reminder active.

The default follow-up plan tapers: up to six follow-ups during the first 24 hours, then daily through day seven, then weekly while the reminder stays open. Your selected plan and quiet hours can change this. Single mode sends one notification and keeps the reminder in the app until you close it.

Open TillYouDo and check Reliability. Check notification permissions in iPhone Settings, Focus, and your chosen schedule. Urgent alerts require their own permission. Use Repair if offered. Background refresh is opportunistic: it cannot guarantee delivery. For important commitments, keep an independent backup.

Later changes the next delivery time. It does not complete the reminder, erase how long it has been due, or restart the more frequent phase of the default follow-up plan.

Archive keeps a reminder and its settings for reuse. Open Archive, select the reminder, and choose its next time. Deletion is separate from archiving; individual deletion offers Undo for 15 minutes.

On your iPhone. TillYouDo has no account or developer-operated reminder server, and no cloud sync. Apple’s device backup settings and anything you explicitly share are separate. Support cannot recover your local reminders.

Purchases, when available, are handled by Apple. Use Restore Purchases with the Apple Account used to buy Pro. Manage subscriptions in iPhone Settings → your name → Subscriptions. Deleting an app does not cancel a subscription. See Apple’s cancellation instructions and refund instructions.